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Policies

The charity maintains a comprehensive set of policies and procedures to ensure the efficient management and good governence

of the charity. Policies are kept under review and new policies developed as required.

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Please click on the links below to view policies.

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Appointment of a beneficiary

Complaints handling

Data protection and privacy

Data Protection Registration Certificate

Health and safety

Independent living

Safeguarding

Serious incident

Trustee conflict of interests

Trustee expenses

Weekly maintenance contributions

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​Complaints handling​

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Housing Ombudsman Complaint Handling Code Annual Submission

1st January-31st December 2025​

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​Self-assessment 2025

Annual Complaints Performance and Service Improvement Report 2025

​Governing Body's Response to the Annual Complaints Performance and Service Improvement Report 2025

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© 2026 Henry, Duke of Cleveland Charity | This page was last updated on 18th February 2026.

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